Privacy Policy

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Elora The Label (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from Elora The Label.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

Personal information such as your name, email address, shipping address, billing address, and phone number
Payment information (processed securely by third-party payment providers; we do not store credit card details)
Order and purchase history
Device information such as IP address, browser type, and operating system
Cookies and usage data to improve your experience

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your purchases and account
Provide customer support
Improve our website, products, and services
Send marketing or promotional emails (only if you opt in)
Detect and prevent fraud or unauthorized activity

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with trusted third parties, such as:

Payment processors
Shipping and fulfillment partners
Website hosting and analytics providers

These third parties must protect your information and use it only to provide services to us.

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can disable cookies through your browser settings, but some features may then not work properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have rights such as:

Access the personal information we hold about you
Request corrections or updates to your information
Request deletion of your personal data
Opt out of marketing communications at any time

To exercise these rights, contact us at the email below.

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally; changes will be posted here with a revised date.

Contact

If you have questions about this policy or how we handle your data, contact:

📧 Email: elorathelabel@outlook.com
📍 Address: Elora The Label LLC, 2041 East Street, Concord, CA 94520, USA